Welcome to Moroznaya Yagodka. Please read these Terms of Service ("Terms") carefully before using our website or services. By accessing or using moroznaya-yagodka.com (the "Website") or booking any of our tours or services, you agree to be bound by these Terms. If you do not agree to all the Terms, please do not use our Website or services.
These Terms constitute a legally binding agreement between you and Moroznaya Yagodka ("we," "us," or "our"). By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy, which are incorporated herein by reference.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Website. Your continued use of our Website or services after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
You must be at least 18 years old to use our Website, book tours, or create an account. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.
Some features of our Website may require you to create an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
When using our Website, you agree not to:
When you book a tour or service through our Website, you agree to provide accurate and complete information for all travelers. A booking is not confirmed until you receive a written confirmation from us and full payment or the required deposit has been received.
All prices are quoted in Canadian dollars (CAD) unless otherwise specified. Prices are subject to change until your booking is confirmed. Payment can be made by credit card, bank transfer, or other methods specified on our Website. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
Our cancellation policy is as follows:
All cancellation requests must be made in writing to [email protected]. The date of receipt of the cancellation request will determine the applicable refund policy.
If you need to change your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional charges. Changes requested less than 30 days before the tour start date may be treated as a cancellation and rebooking.
We reserve the right to modify or cancel tours due to circumstances beyond our control, including but not limited to natural disasters, political instability, or insufficient participation. In case of cancellation by us, you will receive a full refund or the option to book an alternative tour. We are not responsible for any additional expenses incurred as a result of our tour cancellations or modifications.
You are responsible for obtaining and maintaining all necessary travel documents, including passports, visas, health certificates, and insurance. It is your responsibility to ensure that your documents are valid for your entire trip and meet the requirements of all countries you will visit.
We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation, and personal property. Travel insurance is not included in our tour prices unless explicitly stated.
You are responsible for assessing your fitness to participate in our tours. Some activities may require a certain level of physical fitness or may not be suitable for people with certain medical conditions. By booking a tour, you affirm that you and all members of your party are capable of participating in the activities described in the tour itinerary.
You agree to inform us of any relevant medical conditions or special requirements before booking. We reserve the right to decline any booking or exclude any person from a tour if we believe their participation may jeopardize their health and safety or that of others.
All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Moroznaya Yagodka or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
You may access, download, and print materials from the Website for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our Website without our prior written consent.
If you submit reviews, comments, photos, or other content to our Website ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that you own or control all rights to the User Content you submit, that the User Content is accurate, and that its use does not violate these Terms or any applicable laws. You agree not to submit User Content that is defamatory, obscene, harassing, threatening, or otherwise unlawful.
To the fullest extent permitted by applicable law, in no event will Moroznaya Yagodka, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our aggregate liability for all claims related to the Website or services shall not exceed the greater of $100 or the amounts paid by you to Moroznaya Yagodka for the three months preceding the claim.
You agree to defend, indemnify, and hold harmless Moroznaya Yagodka, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or services.
Our Website may contain links to third-party websites or services that are not owned or controlled by Moroznaya Yagodka. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Moroznaya Yagodka shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party website or service.
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Vancouver, British Columbia for the resolution of any disputes arising from these Terms or your use of our Website or services.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Moroznaya Yagodka regarding your use of our Website and services, superseding any prior agreements between you and us.
If you have any questions about these Terms, please contact us at:
Moroznaya Yagodka
123 Tourism Avenue
Vancouver, BC V6B 4Y8
Canada
Email: [email protected]
Phone: +1 (604) 555-0123
Last Updated: October 15, 2023
